Privacy Policy

PRIVACY POLICY FOR JOBURN.COM AND JOBURN PTE. LTD.

1. INTRODUCTION

Joburn Pte. Ltd. (“Joburn,” “we,” “our,” or “us”) operates Joburn.com and related sub‑domains (collectively, the “Site”) as well as consulting and technology services (the “Services”).
We are incorporated in Singapore and are the “organisation” under the Personal Data Protection Act 2012 (No. 26 of 2012) (“PDPA”). This notice explains what personal data we collect, why we collect it, how we use it, the circumstances under which we disclose it, and the choices and rights you have.

Key PDPA Principles We Follow
Consent • Purpose Limitation • Notification • Access & Correction • Accuracy • Retention Limitation • Transfer Limitation • Security Safeguards • Accountability


2. PERSONAL DATA WE COLLECT

CategoryExamplesSource
Identity & Contact DataName, postal and billing addresses, e‑mail, telephone, national ID (where legally required), social‑media handleDirectly from you
Account CredentialsUsername, encrypted password, two‑factor tokensDirectly from you
Transaction & Payment DataPurchase history, last four digits of credit card, invoices, tax infoPayment processor
Technical & Usage DataIP, device, OS, browser, language, referring URLs, pages viewed, clicks, heat‑mapsAutomated (cookies, pixels, logs)
Marketing & Communication DataConsents, preferences, surveys, contest entriesDirectly from you
User‑Generated ContentComments, reviews, support tickets, uploadsDirectly from you
Employment / B2B DataCompany name, role, references, contract detailsYou or your employer

We do not knowingly collect data about children under 13; if we discover we have, we delete it.


3. HOW & WHY WE USE YOUR DATA

PurposeLegal / PDPA Basis
Provide, personalise, and improve the Site and ServicesConsent; contractual necessity
Account registration, authentication, securityContractual necessity; legitimate interests
Process payments, subscriptions, refundsContractual necessity; legal obligation
Respond to enquiries or disputesContractual necessity; legitimate interests
Send service messages (e.g., security alerts)Legal obligation; legitimate interests
Marketing e‑mails, newsletters, remarketing adsConsent (or soft opt‑in where allowed)
Analytics, research, product developmentLegitimate interests
Comply with laws, regulations, court ordersLegal obligation
Detect, prevent, investigate fraud or misuseLegitimate interests; legal obligation

You can withdraw consent for optional uses at any time.


4. COOKIES & SIMILAR TECHNOLOGIES

We use first‑ and third‑party cookies and pixels for authentication, preferences, analytics (e.g., Google Analytics), and interest‑based advertising. You may disable cookies in your browser, but some features may not work.


5. DISCLOSURE OF YOUR PERSONAL DATA

We never sell your data. We share it only with service providers, advisers, regulators, or acquirers as described earlier, under strict confidentiality and, where relevant, cross‑border transfer safeguards.


6. DATA RETENTION

We keep data only as long as needed for the purposes described or to meet legal obligations, after which we delete or anonymise it.


7. SECURITY SAFEGUARDS

ISO‑27001 cloud infrastructure, TLS 1.2+, AES‑256 at rest, role‑based access, 2FA, regular penetration tests, and a PDPA‑compliant breach‑response plan.


8. YOUR RIGHTS

Access, correction, withdrawal of consent, deletion, portability, objection/restriction, and the right to complain to the PDPC (or your local regulator). We respond within 30 days.


9. DO‑NOT‑CALL (DNC) PROVISIONS

We honour Singapore’s DNC Registry rules and send marketing calls/SMS only with consent or where an exemption applies.


10. THIRD‑PARTY LINKS & EMBEDS

Links or embedded widgets (e.g., YouTube) are governed by their own policies.


11. INTERNATIONAL USERS

By visiting the Site, you consent to transfer of your data to Singapore and other jurisdictions where we or our processors operate, with appropriate safeguards.


12. CHANGES TO THIS POLICY

Material changes will be announced by e‑mail or Site notice 14 days before they take effect.


13. CONTACT US / DATA PROTECTION OFFICER

Data Protection Officer
Joburn Pte. Ltd.
68 Circular Road, #02‑01, Singapore 049422
✉ privacy@joburn.com (preferred)
✉ john@joburn.com (alternate)